Australia Post - Ormeau LPO - Ormeau, Queensland

Address: New Ormeau Centre, shop 11/3 Vaughan Dr, Ormeau QLD 4208, Australia.
Phone: 131318.
Website: auspost.com.au.
Specialties: Mailing service, Post office.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 27 reviews on Google My Business.
Average opinion: 3.9/5.

Location of Australia Post - Ormeau LPO

131318

Australia Post - Ormeau LPO is a mailing service and post office located in Ormeau, Queensland, Australia. The physical address of this establishment is New Ormeau Centre, shop 11/3 Vaughan Dr, Ormeau QLD 4208, Australia. If you wish to contact them via phone, you can use their customer service hotline at 131318. You can also visit their website at

Reviews of Australia Post - Ormeau LPO

Australia Post - Ormeau LPO - Ormeau, Queensland

DM Local

1/5

I attended this Post Office Tues 7-5-2024 around 9am. Met by a brunette lady with an inability to smile - but thats not why I write this review. It's due to pure incompetence. We have a business account with a Band 4 savings discount. Our code was scanned by this person, then when the parcel was processed told me there was no discount. The price to post to be $56.15 - to which I disagreed. She asked if we have sent any packages lately. I said we have, many in fact. Again she said there was to be no discount. I asked for the parcel back and said I would take it to my local. She promptly tore the sticky label off that she had applied and replied IT WON'T BE ANY DIFFERENT AT ANOTHER POST OFFICE. Mmmm wrong. Very wrong lady. I took it the very next day to the wonderful people at Canungra. See the pictured receipt. Discount of $7.02 to Kuwait. BAND 4 DISCOUNT.
AUSTRALIA POST please go and train the Ormeau staff. READ THE PREVIOUS REVIEWS by other customers.

ACADA & International Cake Show Australia

5/5

Absolutely brilliant service. So good to see in these days. Without exception these guys always greet you with a smile and will go out of their way to ensure you get the best possible service at the best possible rate. If I could I'd give them 10 stars. I've lived in the Ormeau area for many years and have always found their service offering consistently top quality (even when I'm running late or in a flap!). Well done Team Ormeau, just wish all Australia Post branches followed your example

Rukus Du Plessis

1/5

It is terribly difficult to pick up a package. Inconsistent reasoning and advice given by different workers and even the same worker on different days. You don't check the systems or information on your screens and seem to make it a competition of wasting your customers' time. The attitude you give your customers is appalling. This site needs to go through basic customer service training and retrain all staff in your processes.

Rebekah Saunders

5/5

Huge Thank you to all the ladies behind the counter for making my trips to the post office a easy task & with such friendly service. Also Scott for his amazing service on days my small business has pick ups. Can’t wait to use your services more once my business goes online. All staff at Ormeau post office either at counter or behind the scene deserves to be recognise for their amazing services in our Community.

Jordyn Harwood

5/5

I want to make a personal thank you to Sheldon at the Aus Post depot, he always delivers with a smile and asks about your day. He's very prompt and gives great customer service to those in Ormeau!

Abbie Kincade

5/5

The ladies in the store are lovely. A tiny gesture of calling me by my name after checking my licence feels personal and good customer interaction.

Ellen

5/5

Best Australia Post service I've had the pleasure of dealing with. They're always efficient and helpful. Opening hours are really useful for a shift worker. Special shout out to Fee and Marie for always being so friendly and giving exemplary customer service 🙂

Samuel Hinz

2/5

Extended hours are great. But they don't know how to use their own 'parcel collect' system. They have left me hanging days on end on 4 occasions now. Parcel is ready for pickup but they don't enter it into the system so infer notified. Local training is needed but not even an official complaint has resolved these issues.