Synergy Consolidated - Toowoomba City, Queensland

Sean R.

Proterra Group have been working with Synergy Consolidated for over 10 years now and I can be confident our Accountants know more about my financial situation than I do. Their staff are highly experienced, practical in their approach and very proactive when it comes to managing our business. I cannot speak highly enough of this firm and the value they add to our medium sized business, let alone my private finances, self managed superannation and investments. I don't know what I'd do without them.

Richard B.

Synergy are not just our Accountants they have been a very valuable partner and contributor in the success of our business for the last 15 years. Daniel Chappel and Chris Hall have been a huge help in nailing down costs, setting up controls, reporting and our ongoing growth, profitibality and future development. I have recommended Synergy to three other Hotel Operators over the years. They all converted and I know that they are all still with Synergy and have experienced the same. I am happy to give my highest recommendation to anyone considering Synergy and welcome oral confirmation of this testimonial.

Cherie S.

The team at Synergy are very professional and have a high level of advice to support our business. The staff at Synergy help us to drive our business and to really analyse the direction we are heading. We highly recommend Synergy Accountants.

Simone F.

If you are a small business starting out and need an accountant, based on our experience, my suggestion would be to look elsewhere unless your pockets are VERY deep.

Whilst we cannot fault the work or advice that Synergy provided to us when we engaged them for our start-up small business, the invoices we were charged we believe were excessive. We were charged more than double our budgeted amount for auditing and accounting (a budget reviewed by Synergy before we set-up).

Our complaint resulted in the reduction of one invoice, and when we made the decision to change accountants and auditors, Synergy suddenly had one more invoice to send through for our tax returns for the last financial year (a period of 4 months of trading). The resulting invoice we believe was excessive to say the least.

Synergy refused to provide a breakdown of hours despite indicating that it takes three accountants to finalise a tax return – a Senior Accountant, Manager and Director, each with hourly rates in the range of $240 - $385 per hour!

To give you an indication of how excessive we believe their fees are, our new accountant has just completed our tax returns for the entire financial year (12 months) and it is still 66% less than the invoice we received from Synergy. Our new auditor is 75% less than Synergy for the mandatory auditing we need to undertake for a trust account.

We were referred to the team at Synergy by an existing client (medium sized business) that was very happy. The team at Synergy were always lovely to deal with and are definitely great at what they do. If you are a medium to large business I am sure they would be amazing, but for us, the whole experience has been a very expensive lesson learned and our advice is to chose an accountant to match your business size.

Ellie W.

Steph is an amazing broker, nothing was too much for her and I was kept up to date on everything the whole way through the process of applying and securing our investment loan, I can’t wait to work with Stephanie again, 10/10 hands down would recommend her to anyone looking for a professional who cares.
Bring on tax time so I can work with the accountants as they too have been amazing at the advice prior to our journey of investing.

Sandra C.

Synergy is not only an integral part of our businesses, but also Synergy keeps up to date with our family structure and the direction our business and family take. They always have a clear picture of where our future is heading, and help us to aim for our goals.

MARK W.

Think twice before engaging!

Am reluctant to write a negative review but felt compelled in this case.

Was prepared to try getting my company work done via this business after my long standing high quality accountant sold.

Sent a detailed file pack then followed up a week later as I hadn't received a response. When I queried for an update was advised my work wasn't a priority and would be delayed but when they did look at it could I respond quickly to any questions. Needless to say went elsewhere immediately.

Was uncomfortable with how the female owner of this business treated a new customer after a litany of mistakes from junior inexperienced staff was reverse engineered into the customers problem, even after senior management admitted to the mistakes.

Beware, not recommended.

Sharon S.

Synergy Consolidated have been our accountants for many years, and we are very happy with their services. We would definitely recommend them.