Nelson Bros Funeral Services - Williamstown, Victoria

Nelson Bros Funeral Services

Nelson Bros Funeral Services is a well-established funeral home located at 81 Kororoit Creek Rd, Williamstown VIC 3016, Australia. The company has been serving the local community for many years, offering compassionate and professional funeral services to those in need.

Specialties: Nelson Bros Funeral Services specializes in providing a wide range of funeral services, including burial and cremation options, funeral planning, and memorial services. They are dedicated to helping families create personalized and meaningful tributes for their loved ones.

Other points of interest: The funeral home is equipped with a wheelchair-accessible car park and entrance, ensuring that all individuals can easily access their services. They also have a dedicated team of professionals who are available 24/7 to assist families during their time of need.

Website: For more information about Nelson Bros Funeral Services, visit their website at nelsonbros.com.au

Phone: You can reach Nelson Bros Funeral Services by calling 383984333

Reviews and opinions: Nelson Bros Funeral Services has received 15 reviews on Google My Business, with an average rating of 3.7 out of 5 stars. Many reviewers have praised the company for its compassionate and professional staff, as well as its ability to create personalized and meaningful funeral services for their loved ones. One reviewer even mentioned that the team at Nelson Bros felt like an extension of their family during a difficult time.

Address: 81 Kororoit Creek Rd, Williamstown VIC 3016, Australia

👍 Reviews of Nelson Bros Funeral Services

Peter

5/5

I would like to thank Marilyn, the two Darren's and the other Nelson Bros staff from Williamstown for there excellent service on the 31st Jan 2025. There professionalism and kindness was something to behold during the difficult time. Every arrange activity and process ran like clock work and it felt like they were part of the family. We cannot recommend this team highly enough for there work and efforts during this process. Thank you so much all.

Sye Z.

1/5

No contact made when requesting information, regarding my own mother's funeral , highly disrespectful. Some families aren't in contact with other siblings but this company didn't make an effort to mediate or consider other family members . Shame full .

Dr. K. J. E.

1/5

Respectful staff but they really dropped the ball as a result my mother’s funeral was neither live streamed nor recorded so many mourners missed out completely. My elderly father did very well to stand and speak but there is now no record!!! The flowers on the coffin were such poor quality they were dying the same night. The recommended celebrant while pleasant had failed to listen leaving me to heavily edit and correct the service. The signing book etc was handed over in a plastic bag! A far cry from the experience had when both my grandparents funerals were done at the same venue. Very very disappointing 🥲😢
It just got worse! Went this afternoon to pick up mum’s ashes. They’ve lost the handmade wooden box that my father made 70 years ago! The attitude of the couple today was that they run the place but they just return from 5 weeks ago and the shocking errors “didn’t happen on my watch”!!!! They also showed me that the velvet bags are still in use… did t give me one though. Nor an explanation about being given a last bag!!! This is just disgusting. 🤮. Honestly people avoid at all costs !!!!

Alex D. P.

5/5

Nelson brothers staff were very good and courteous nothing is a problem for them; like to thank Darren and David for their service on the day of the funeral, also like to thank Iven and Marylin for organising
the service - highly recommend nelson brothers williamstown.

Jenny D.

5/5

Respectful and friendly staff. Nothing was too much trouble. Recently attended 2 family memorial services, arranged a service and arranged a prepaid service. All went extremely smoothly and with the utmost respect.

Sue J.

5/5

From the time we sat down for the first meeting until the car dropped us back at the church after the burial, everyone we dealt with was very respectful and professional. An excellent team to work with you to make this difficult day as smooth as possible.

DIANE S.

1/5

Terrible - Hugely regret putting my dear father to rest with this lot... not sure how they are still in business not prepared to re-live the experience at the moment but more details maybe later.

Stuart B.

1/5

Disgraceful. Told me a funeral was invite only and I was not invited. Which was not the case. I missed a funeral and the chance to support a lifelong friend. Also there should not be howls of laughter in the background when I call funeral home..