Logan Village Newsagency - Logan Village, QLD

Logan Village Newsagency: A Reliable and Welcoming Local Store

For individuals seeking a dependable and friendly newsagency experience in Logan Village, Queensland, Logan Village Newsagency stands as an excellent choice. Located at the corner of Albert Street and North Street (Address: Cnr Albert &, 2/12 North St, Logan Village QLD 4207, Australia), this establishment has cultivated a strong reputation for its commitment to customer service and a carefully curated selection of products. The phone number is 755463788. While the newsagency doesn’t currently maintain an official website, its presence within the community is well-established and appreciated.

Specialties and Product Range

The primary specialty of Logan Village Newsagency is its extensive magazine store. They offer a diverse range of popular magazines, catering to various interests, from current affairs and lifestyle to hobbies and specialized topics. Beyond magazines, the newsagency provides a standard range of everyday necessities including newspapers, confectionery, drinks, stationery, and lottery tickets – a crucial service for the local community. It’s a convenient one-stop shop for many residents’ daily needs, and a particular hub for those seeking to participate in lottery draws.

Accessibility and Convenience

Logan Village Newsagency has been designed with accessibility in mind. A wheelchair-accessible car park is available, ensuring that individuals with mobility challenges can easily access the store. Furthermore, the entrance is also wheelchair-accessible, promoting inclusivity and welcoming all customers. The store’s layout and operation are focused on enabling a quick visit, understanding that customers often have busy schedules. The newsagency accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility and convenience for all shoppers. This combination of physical accessibility and diverse payment options contributes significantly to its appeal.

Customer Feedback and Reputation

Based on publicly available reviews, Logan Village Newsagency enjoys a consistently high level of customer satisfaction. Google My Business displays 24 reviews, reflecting a considerable level of engagement from the local community. The average opinion is a remarkable 4.5/5, highlighting the positive experiences shared by its patrons. The numerous reviews consistently praise the friendly and welcoming atmosphere, emphasizing the long-standing relationships between the staff and regular customers. Many customers mention the personalized service they receive, noting that staff members are familiar with their names and preferences, creating a truly comfortable and familiar shopping experience. The longevity of one customer’s patronage – over 15 years – is a strong indicator of the newsagency’s reliability and dedication to its clientele.

Key Features Summarized

• Prime Location: Situated on a prominent corner location in Logan Village.
• Extensive Magazine Selection: A wide variety of popular magazines are readily available.
• Convenient Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.
• Accessibility Focus: Provides wheelchair-accessible parking and entrance.
• Personalized Service: Known for friendly and attentive staff who remember regular customers.

Overall, Logan Village Newsagency provides a valuable service to the Logan Village community, offering a combination of essential products, convenient accessibility, and a genuinely welcoming environment. It’s a testament to the importance of local businesses in fostering a sense of community and providing reliable services to residents. The dedication to customer service and accessibility clearly distinguishes it as a valued institution within the area.

👍 Reviews of Logan Village Newsagency

Russell C.

5/5

A great quite place to buy winning lottery tickets happy and friendly staff

Joan H.

5/5

I have been a customer here for at least 15 years, all the staff know me by name. I have had nothing but good friendly service, I never go anywhere else. Lovely staff and owners.

Michael K.

1/5

Overall I give this retailer 1 star, I felt dissatisfied as a customer and have visited this shop a handful of times. I will most likely avoid using this retailer again. I had received an email telling me I had a package to pick up. I went in early to pick it up and when I approached the manager she had told me that the courier comapany was lying to me and that she had no parcels. She wouldn't even check for me she just said no it's not here you need to call the courier company. I left and called the courier company who had told me yes the parcel had been dropped there two days previous. I decided to call the news agency that day at around 9 am. I asked the girl on the phone if I had a parcel there and she flat out said no. She didn't check my name or anything just said no nothing is here as the courier company does not do drop offs until 2pm. I asked her to please check as I had received confirmation from the courier company. She said okay il check but I know it's not there. She picked up the phone a minute later saying yes it's here. This was appalling cause not even three hours earlier I was in that shop. This was a massive inconvenience for me as I then could not pick that parcel up for another four days as I was away. I collected my parcel today. The owner knew who I was straight away and proceeded to hand me off to another employee. I feel as though the owner/manager should have dealt with me personally to apologise for their stuff up. She did not. I was forced to wait 10 minutes as the employee who was trying to serve me could not operate the computer system. I was not wished a good day or even a sincere apology. I work in customer service so I understand that sometimes things happen but when those customers come in that have had a bad experience, as a manager you should be trying to turn their opinion of your business around. I will not be using this retailer again.

Angel S.

5/5

Friendly staff. Just popped in to borrow some sticky tape and they kindly provided without hesitation. Thanks so much… appreciate it 😊

Colin J. W.

5/5

Opened early, so grateful for that. Good service and help. Thankyou.

Margarita P.

5/5

I love being a customer at Logan Village Newsagent I find them
Cordial and friendly love the shop.
Been there since moving 2016

Elise K.

5/5

Mother in law owns this place. She's made lots of customers her friend and everyone loves her.

Melissa

1/5

Person working there is more interested in their phone call then serving customers 🤷🏼‍♀️