Elevate - Managed IT Services - North Mackay, Queensland

Elevate - Managed IT Services

Located at Unit 476/49 Malcomson St, North Mackay QLD 4740, Australia, and reachable at 1300463538, elevate.au, Elevate - Managed IT Services is a top-tier company that specializes in computer support and services. They are dedicated to providing exceptional IT solutions to their clients, and their commitment to customer satisfaction is evident in their wheelchair-accessible car park and a 4.8/5 average rating based on 24 reviews on Google My Business.

Specialties and Services:

• Secure and reliable IT systems
• Continual support and improvement
• Customer-centric approach

Characteristics of Elevate - Managed IT Services:

1. Strong knowledge and experience in the industry
2. Long-term commitment to customer support and experience
3. Consistent delivery of high-quality IT services

Elevate - Managed IT Services has been praised by their clients for their exceptional service and reliability. One long-term client expressed their satisfaction, saying, "These guys have not disappointed us and are always improving their business support to the customer. Their knowledge and experience place them well ahead of other tech companies." Another client mentioned the secure, reliable systems delivered by the team at Elevate.

Overall, Elevate - Managed IT Services stands out for their customer-centric approach, strong industry knowledge, and commitment to delivering reliable IT solutions. They are highly recommended for anyone seeking top-quality computer support and services.

Address: Unit 476/49 Malcomson St, North Mackay QLD 4740, Australia

Phone: 1300463538

Website: elevate.au

Specialties: Computer support and services

Other points of interest: Wheelchair-accessible car park

Opinions: This company has 24 reviews on Google My Business

Average opinion: 4.8/5

👍 Reviews of Elevate - Managed IT Services

Ramsay W.

5/5

Absolutely spot on,, these guys have not disappointed us and are always improving their business support to the customer. Thank you to the team at Elevate. We have been a long term client, as they have grown their business they have never lost site of customer support and experience. I would recommend this team every day of the week. Their knowledge and experience place them well ahead of other tech companies offerings. They have continuously delivered us secure, reliable systems and support.

David I.

5/5

We are a mid-sized professional services company and Elevate have recently commenced as our new IT service provider. Since commencing, Elevate have updated our IT Systems, upgraded our security systems and provided training to our staff. Ongoing management of our system has been undertaken very professionally with competent staff readily available to solve issues as they arise. We are very happy with Elevates performance.

Adrian C.

5/5

Elevate worked with us to transition from one IT provider to themselves which will never go smoothly .. but no matter what challenges were faced, Adam & Mikel were always ready to rectify and sort out those challenges to ensure there were no interruptions to business.
Our operations rely heavily on a trusted IT contractor. When we are faced with an IT issue, losses are instant and continual until whatever issue it maybe is rectified, and from past experiences no matter the issue, Elevate is one step ahead already aware and assisting to rectify whats necessary. Thank you to the Elevate team for your consistent level of service and care.

Mackay C. P.

5/5

We have used Elevate for several years & received the highest level of service in their profession, which can be difficult to find and maintain in a competitive industry.
Adam, Mikel and the entire team have all made technology issues smooth, from a complete system change to moving us across to economical solutions, to basic day-to-day problems. Always ensuring we can conduct our daily work to service our clientele.
We haven't missed a beat to stay online (unless there is a supplier outage eg electrical or internet), & our cloud solutions haven't failed. And should something arise, quick to respond and resolve the issue.
Thanks Team Elevate for keeping us functioning!

Jennifer E.

5/5

Elevate has managed our IT for almost 10 years and have displayed a clear commitment to increasing and improving their service offerings. They listen to our needs and respond, they make recommendations and help us make the right decisions. After years of frustration with a major telco we moved our NBN and phone lines to Elevate and I am extremely impressed with the highly response local service.

Russell S.

5/5

Our business utilised the expertise of Elevate Technology for over 5 years including the setting up of our server system and the linking of all computers and internet services. Any time we had a problem, they were on to it straight away with highly trained technicians that knew what they were on about. I'd highly recommend them to any business at all.

Psychs B.

5/5

As a business that requires a high level of confidentiality by law, we certainly recommend the team at Elevate for their knowledge, skills, and timeliness regarding all things concerning technology, for home or business. They have been great with providing hardware and server setup, software installation, updates, general maintenance, configurations and troubleshooting. They are proactive with cyber security, and anything else we’ve requested over the last 6 years, including being proactive with providing cybersecurity and risk-minimisation training for our staff. They visit our premises promptly when required and have timely and responsive advice and interventions as needed whether via remote access, phone or email (in a similar fashion even on a Sunday!). Our regular technicians are always super helpful, and are some of our favourite people, and importantly, responsive when we need them. Thanks so much to all the team at Elevate!!

Redhotblue M.

5/5

We have a number of employees accessing our main server with a very large amount of files being worked on simultaneously, and most files are very large in size. We have always had challenges, especially as we have both PC and Mac users. Since moving to Elevate, and based on their recommendations and support, we have seen a substantial improvement with all areas of concern and the major issues are now non-existent. We can not recommend this guys highly enough. Their knowledge, capabilities and support has been invaluable to the smooth running of the day to day tasks. Thank you Elevate.