Aboriginal & Torres Strait Islander Legal Service (Qld) Ltd - Beenleigh, QLD

Introduction to Aboriginal & Torres Strait Islander Legal Service (Qld) Ltd

For individuals and communities within Queensland, particularly those of Aboriginal and Torres Strait Islander descent, the Aboriginal & Torres Strait Islander Legal Service (Qld) Ltd (ATSILS Qld) represents a vital resource and a cornerstone of legal support. Established as a non-profit organization, ATSILS Qld operates with the fundamental purpose of providing accessible and culturally appropriate legal assistance to those who often face significant barriers in navigating the legal system. The organization’s commitment extends beyond simply offering legal representation; it focuses on empowerment, education, and advocacy, ensuring that Indigenous Australians have equal access to justice. It’s a crucial entity dedicated to upholding the rights and well-being of its clients within Queensland.

Location and Contact Information

ATSILS Qld’s primary location is situated at Post Office Plaza, 10D/20 Main St, Beenleigh QLD 4207, Australia. This address facilitates easy access for clients and partners alike. Individuals seeking assistance can readily contact the service through the dedicated phone line: Phone: 738045033. For comprehensive information and updates, the official website is atsils.org.au. The website offers details about the services offered, client testimonials, and important legal resources.

Specialties and Services

ATSILS Qld specializes in a range of legal services tailored to the unique needs of the Aboriginal and Torres Strait Islander community. These services encompass:

• Legal Advice: Providing preliminary legal advice to individuals regarding their rights and options.
• Court Representation: Representing clients in a variety of legal proceedings, including criminal, family, and civil matters.
• Community Legal Education: Conducting workshops and seminars to raise awareness about legal issues and empower individuals to understand their rights.
• Early Intervention Services: Offering support to prevent legal problems from escalating, focusing on conflict resolution and mediation.
• Family Violence Support: Providing assistance and advocacy for victims of family violence, often a significant issue within Indigenous communities.

The organization’s approach is deeply rooted in cultural sensitivity and a commitment to understanding the historical and ongoing impacts of colonization on Indigenous Australians. They strive to build trust and rapport with clients, creating a safe and supportive environment where individuals feel comfortable seeking assistance.

Accessibility and Amenities

ATSILS Qld demonstrates a strong commitment to accessibility, ensuring that its services are available to as many people as possible. The Beenleigh office is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, reflecting a dedication to inclusivity. Furthermore, the team is committed to providing services in a range of languages, as needed, to cater to the diverse linguistic backgrounds within the community.

Client Feedback and Reputation

Based on publicly available reviews, ATSILS Qld maintains a generally positive reputation. Google My Business currently features 10 reviews, with an average opinion of 3.6/5. While some reviews mention challenges related to workload, the overwhelming sentiment highlights the organization’s dedication to providing good service, friendly support, and knowledgeable legal representation. Many clients have praised the staff for their helpfulness, understanding, and commitment to advocating for their clients’ rights. The feedback suggests a team deeply invested in providing quality service, even amidst significant demands.

Key Characteristics and Values

At its core, ATSILS Qld operates on a foundation of several key characteristics:

• Cultural Sensitivity: Recognizing and respecting the unique cultural practices, beliefs, and values of Aboriginal and Torres Strait Islander peoples.
• Accessibility: Removing barriers to legal assistance, ensuring that services are available to all, regardless of financial circumstances or geographic location.
• Empowerment: Providing clients with the knowledge and resources they need to make informed decisions about their legal matters.
• Advocacy: Championing the rights of Indigenous Australians and advocating for systemic change to address historical injustices.
• Community Focus: Working in partnership with Indigenous communities to address local legal needs and build capacity.

ATSILS Qld’s dedication to these values solidifies its position as a trusted and vital resource for the Indigenous community in Queensland. The organization consistently strives to improve its services and expand its reach, further contributing to a more just and equitable legal system for all.

👍 Reviews of Aboriginal & Torres Strait Islander Legal Service (Qld) Ltd

Zoe H. 3.

1/5

Every time I called for the Beenleigh office I was automatically transferred to the Brisbane office which couldn’t help me, at all….. get a different number for the Beenleigh office if you’re just goin to transfer the busy line to the Brisbane office which will then inform me to call back 20x

Hayden L. B.

4/5

They provide a good service most of the time but their work load is just far too big.

Pawon L.

5/5

If you have any doubts the legal system will help you.Great staffs.👍❤❤

Sherwin A.

1/5

Not willing to help their own kind.

Alfred

5/5

Their very friendly and supportive

M V.

5/5

Fantastic and knowledgeable lawyers.

Harley J.

1/5

Andrea D.

4/5