ACT Legal Aid Commission - Canberra, Australian Capital Territory

Address: 2 Allsop St, Canberra ACT 2601, Australia.
Phone: 1300654314.
Website: legalaidact.org.au
Specialties: Attorney referral service, Public defender's office.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 54 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of ACT Legal Aid Commission

☎️1300654314

⏰ Open Hours of ACT Legal Aid Commission

Monday: 8:30 am–5 pm
Tuesday: 8:30 am–5 pm
Wednesday: 8:30 am–5 pm
Thursday: 8:30 am–5 pm
Friday: 8:30 am–5 pm
Saturday: Closed
Sunday: Closed

Introduction to ACT Legal Aid Commission

The ACT Legal Aid Commission, located at 2 Allsop St, Canberra ACT 2601, Australia, offers vital legal assistance to those in need within the Australian Capital Territory (ACT). With a dedicated address, a straightforward phone number 1300654314, and an informative website legalaidact.org.au, this organization is easily accessible for those seeking legal support.

Services Offered

The commission specializes in providing an Attorney referral service and collaborating closely with the Public defender's office. These services are crucial for individuals who cannot afford private legal representation, ensuring that everyone has access to justice.

Accessibility Features

A notable aspect of the ACT Legal Aid Commission is its commitment to accessibility. The establishment is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, making sure that all clients, regardless of physical ability, can receive the support they need without barriers.

Customer Feedback and Ratings

The ACT Legal Aid Commission has garnered attention and praise through its online presence, particularly on Google My Business where it boasts 54 reviews. The average opinion expressed is a respectable 3.7 out of 5 stars, indicating a high level of satisfaction among its clients. Positive feedback often highlights the exceptional work of lawyers like Mathew, who represented a client at the ACTAT tribunal, earning commendations for his excellent service.

Key Features and Recommendations

For someone looking to engage with the ACT Legal Aid Commission, it's important to be aware that they offer specialized services for legal representation, especially in cases where a defendant cannot afford a public defender. The commission's accessibility features ensure that no one is excluded from seeking legal advice due to physical limitations.

Given the positive feedback, potential clients can feel confident in the quality of service provided. However, the average rating suggests there's always room for improvement, indicating that the commission is responsive to client needs and continuously strives to enhance its services.

Final Recommendation

If you're in need of legal assistance in the ACT and are facing financial constraints that make private legal representation inaccessible, reaching out to the ACT Legal Aid Commission could be a pivotal step. Visit their website at legalaidact.org.au to learn more about their services, how to apply for legal aid, and to get connected with an attorney who can guide you through your legal challenges. Remember, getting the right legal support early can make all the difference in the outcome of your case. Don't hesitate to contact them at 1300654314 or through their website to start your journey towards justice.

👍 Reviews of ACT Legal Aid Commission

ACT Legal Aid Commission - Canberra, Australian Capital Territory

Elektra L.

1/5

Absolutely garbage service. Wasting our tax payers money so budget lawyers can bring forward bogus cases by deeply mentally troubled people who have no money for a reason. I've had multiple interactions with these folks who unquestioningly enable people's victim mentality when they should be seeking therapy instead. The best we can hope for is that this service gets defunded. Absolute disgrace.

Eugene G.

5/5

Mathew who represented myself at the acat tribunal on 23/12/2024 at 14:00, did an excellent job. Thank you Mathew. Regards Eugene. G

Ali M.

5/5

They provided legal aid for my case during a very difficult and stressful time. However, it seemed they had a lot of cases to deal with. At some points in the process, I assumed they were not very serious about my case and didn't care. I had a few arguments with them, but they patiently explained and kept me updated regarding the process, which decreased my stress and mistrust. I believe they did their best, and I am very happy with the outcome.

Emily L.

1/5

Legal aids assigned to my case didn't get back to me and incorrect advice was given. Useless.
Also, unprofessional receptionist with his earbuds in dismmising my query.

Ali A.

5/5

I am not normally a reviewer but here I had to write a review about Ms. Jaskiran whom I had the great pleasure to work with recently regarding my immigration matter and I couldn’t be happier with the service she provided and the positive outcome. Jaskiran is so professional, knowledgeable, respectful, and very responsive throughout the entire process, and above all, she is so kind that I can't even find the words to express it. Jaskiran is an asset to her workplace. She made sure that all of my questions were answered and that I was kept up-to-date on the status of my application. Her attention to detail and expertise in the field made the process of my matter much less stressful than it could have been. She took me through all the details and prepared me very well. Despite the nature of the outcome, my review wouldn't be different. I highly recommend Jaskiran and the Legal Aid ACT to anyone looking for legal assistance with their visa application or any other legal services that The Legal Aid ACT provides.
Thank you very much Jaskiran. You are simply the BEST, and I will always be grateful to you.
And thank you Legal Aid ACT.

Yulia C.

1/5

A very poor customer service. The application form was filled 2 weeks ago, and there has been no decision made, so I’m fully unaware whether I’ll be supported in the court or not.
They do enjoy keeping their customers stressed knowing that the court hearing is in a couple of days.

tungtung T.

2/5

It really depends on lawyer.
Last time I had a drop in session about tenancy agreement they were very patient and professional.
However I had an appointment regarding employment law today and the lawyer said she really had to ago when we didn’t have half an hour for the appointment. And at her view she believed I’m entitled to lodge a case but not worthy because of the amount

Gwen M.

1/5

I'm a disabled person on the DSP and the sort of person Legal Aid was founded to assist. Legal Aid ACT has refused to make reasonable accommodations for my disability or explain why they couldn't provide the requested accommodations. I've had one awful experience after another. My most recent experience was having a grant of aid cancelled because I asked my lawyer to explain the repercussions of the advice she wanted me to follow. She refused and said the assigned funding didn't cover answering questions. She expected me to follow her advice without knowing what I was doing or why I was doing it and when I asked for an explanation she dropped me.

I haven't broken the law (I'm just trying to get through my divorce), but I don't see how anyone who is disabled and also accused of something criminal would get fair representation.