Australia Post - O'connor LPO - O'Connor, Australian Capital Territory

Katie W.

(If I could give negative stars, I would!)

I have had incredibly disappointing experiences. The man was unbelievably rude and clearly should not be working in a job that involves customer interaction. His attitude was unprofessional and made the entire experience unpleasant.

Pete O.

Claims parcels not delivered yet, when tracking shows them dropped off at this post office 2 days ago. Even if your parcel is here be prepared to wait 5+ mins for each one to be found due to the exemplary system of storage in random bins under the counter.

Hardly anything useful to buy here for postage needs, buy there's a shelf of 'as seen on tv' crap taking what little space is available.

This post office is an example of why little suburban ones are closing down, poorly run and managed. Needs new owner/management to have any chance of surviving.

Eddy B.

Bonkers! Like a real life version of Black Books, but not funny.

Old mate was rude, and we had one of those chats that takes five times longer than it needs to because he repeatedly failed to communicate effectively. ("How much will that cost?" "That depends." "On what?" "What you want." "Could you please tell me what the options are?" etc. etc.)

He commenced haranguing the next customer as I made my escape.

Thank goodness this isn't my local post office!!

Kevin O.

Like most Canberrans, I'm lucky enough to live within a short bicycle ride to mutiple Auspost/LPO locations, but the O'Connor LPO is often the one I end up at. Partly because it's rarely busy like the CBD location, but also because the service is reliably good. A bit surprising really to see the negative reviews, as we've always been treated courteously and efficiently by the guy that runs the shop. I wonder if some people might just not get his (rather dry) sense of humour? Anyhow, very happy to keep going here (and glad the humourless people will take their business elsewhere!)

TMC

Best post office on the Northside of Canberra. Ken the owner is the most helpful person, excellent customer service, nothing is too much trouble.

Vera

Wow what an extremely rude unhelpful old man. I couldn’t find my tracking number all I know is an email said it was redirected here. After some unhelpful conversations I managed to find it on my auspost login, and he turned around to get it on the tiny shelf behind him like he knew exactly who I was and where my parcel was. I did not like the way he talked down to me and always gave a rude response to my questions. I will be going back to Braddon and Civic post offices from now on.

Shuja A.

That old man who runs the office is very rude get him of the thing he is very unhelpful

Rob P.

I have to agree with the 1 stars. Ken is defensive, unhelpful and his customer service is gross.
He was asleep when I came back (the second time) to collect my package only to be told he re-diverted my package back to Aus post.
Totally unprofessional and I would never recommended this LPO. Australia post should really re-consider having him represent your brand.