Boston Group - Vermont, Victoria

christine C.

We can’t thank Glenn from Boston Group enough for his outstanding support and guidance throughout our building insurance claim.

From the very beginning, Glenn was professional, knowledgeable, and incredibly supportive. He took the time to explain every step of the process clearly, always ensuring we felt informed and confident in the decisions being made. His expertise in navigating the complexities of the insurance claim was invaluable, and we truly felt like we had someone in our corner the whole way through.

Thanks to Glenn’s efforts, we achieved a successful outcome, and we’re deeply grateful for his dedication and professionalism. If you’re navigating a building insurance claim, we wholeheartedly recommend Glenn and the Boston Group. You’ll be in the best hands.

Katie P.

I recently had the pleasure of working with Glenn from the Boston Group on a VCAT case concerning unregistered building works, and I cannot recommend him highly enough. From start to finish, Glenn proved to be an invaluable asset.

His professionalism was evident in every interaction. He approached each aspect of the case with a level of knowledge and expertise that instilled confidence in every way. Glenn was not only thorough in his analysis but also incredibly responsive, always available to address our concerns and provide clarity on complex issues.

What truly set Glenn apart was his ability to navigate the intricacies of the VCAT process with ease. He demonstrated a deep understanding of the regulations and legal frameworks involved, which was crucial to our success.

If you're looking for someone who is not only knowledgeable but also genuinely cares about their clients, Glenn is the person to work with. Thank you, Glenn, for being such an incredible help from start to finish.

Danielle L.

Glenn assisted us when we had an issue with a contractor that we had employed. Glenn met the contractor on site and explained our position in relation to the work and outlined what was required in order to satisfy us. Glenn provided clear, concise instructions to the contractor verbally on the day and later in writing. Glenn's assistance helped us to maintain a relationship with the contractor which under the circumstances could have quickly disintegrated. I would have no hesitation recommending Glenn and his services.

Chris T.

Glenn helped us with a particularly thorny issue with a subcontractor on a building project. His performance was outstanding. He said what he would do and did what he said.

He was diligent and responsive, and while emphatic to all parties only operated on facts.

He achieved a very good outcome because he focused on getting that outcome from Day 1 and used his deep knowledge of the industry and the rights of the involved parties.

One of the best people I have had the pleasure of working with!

Debra F.

We had the pleasure of utilising Glenn when our build was at a very precarious stage. Glenn's knowledge, experience and Industry expertise are first class and he guided us through to a successful build outcome. Glenn's customer service is outstanding and we would not hesitate in recommending him to family, friends and associates. Thank you Glenn!

Debbie M.

Glenn Jones has been assisting us at Troubleshooters Available Construction Personnel for over 20 years. His depth of knowledge of the construction industry, building practices and debt recovery is unmatched in our opinion. His support and assistance has enabled us to achieve great results over the years - he is a valuable asset and is highly recommended.

Matthew P.

Glenn's experience and know how assisted us with getting a difficult building project back on track. His experience and knowledge of building regs, codes and the DBCA helped us greatly with navigating through a difficult experience with an under performing builder.
Glenn's advise was invaluable - he was able to assist us with resetting the project which has now been completed successfully.
Thanks for your counsel and assistance Glenn; we recommend your services

Timothy M.

We commissioned a defect report from Glenn in April 2019. His assessment of the defects and the report he created were very detailed. His report included the full scope of work required to fix the defects and the cost of every item was included. No details were spared.

At all stages of the process of bringing action against the builder of our home, Glenn was incredibly professional and courteous. His knowledge of building and his detailed defect report gave my wife and I the confidence we needed to make a strong argument at VCAT. I can't count the amount of times he made himself available to answer my questions for a few minutes (and many times longer) over the past 2 years.

My wife and I are *incredibly* grateful for the quality of service provided by Glenn and his company. I do not hesitate to recommend him to anyone.