Canberra Imaging Group - Deakin - Deakin, Australian Capital Territory

Address: John James Healthcare Campus, Peter Yorke Building, 173 Strickland Cres, Deakin ACT 2600, Australia.
Phone: 1300788508.
Website: canberraimaging.com.au
Specialties: Medical diagnostic imaging center, Medical Center, MRI center, Radiologist.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 53 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of Canberra Imaging Group - Deakin

☎️1300788508

⏰ Open Hours of Canberra Imaging Group - Deakin

Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: Closed
Sunday: Closed

When searching for medical imaging services in the Australian capital territory, the Canberra Imaging Group - Deakin stands out as a notable entity located at the John James Healthcare Campus, Peter Yorke Building, 173 Strickland Cres, Deakin ACT 2600, Australia. With a phone number 1300788508 readily available, potential patients or medical professionals can easily get in touch. Their website canberraimaging.com.au provides a comprehensive overview of their services and facilities.

Canberra Imaging Group - Deakin is a Medical Diagnostic Imaging Center that also operates as a Medical Center and a MRI Center. They boast a team of Radiologists who specialize in various aspects of medical imaging. The center offers on-site services, which is a significant advantage for patients seeking convenience and efficiency in their medical imaging needs. Notably, the facility is wheelchair accessible, ensuring that everyone, including those with mobility issues, can access their services comfortably. There's also a wheelchair accessible entrance, parking lot, and restrooms, demonstrating their commitment to inclusivity.

When it comes to opinions, the Canberra Imaging Group - Deakin has gathered 53 reviews on Google My Business, reflecting a community of users who have shared their experiences. However, the average opinion is 2.9 out of 5, which suggests there might be areas for improvement in terms of service quality or patient satisfaction.

For anyone considering medical imaging services in Deakin, it's important to note the specialties offered by this center. Their range includes Medical Diagnostic Imaging, which is crucial for accurate diagnosis, and they have an in-house MRI center for advanced imaging needs. The presence of Radiologists on staff ensures that patients receive expert analysis and interpretation of their imaging results.

Despite some concerns raised in reviews, the Canberra Imaging Group - Deakin offers a welcoming environment for those requiring medical imaging. Their wheelchair accessibility and on-site services make them a convenient choice for many. If you're in the Deakin area and need medical imaging services, visiting their website can provide you with detailed information about their procedures, pricing, and contact details.

Recommendation: For a thorough understanding and to address any specific concerns you might have, it's highly recommended to reach out directly through their website. You can find all the necessary information there, including how to schedule an appointment or inquire about specific services. The phone number 1300788508 is also provided for those who prefer a more personal touch. Don't hesitate to contact them to ensure you get the best possible care for your medical imaging needs.

👍 Reviews of Canberra Imaging Group - Deakin

Canberra Imaging Group - Deakin - Deakin, Australian Capital Territory

Ashraf S.

1/5

Worst experience in my life!!
Booked me for two days.. first day system was down .. second day refused to do procedure for late 5 minutes!!!
Receptionist very aggressive & impolite… lied to my GP that I was late!! Manager is amateur not able to solve any conflict. They one time threatening that will not do procedures & other time they will call police!! Refused to give me paper to my workplace for attendance!!!
Will complain them till they pay for that

Tim V.

5/5

I got called and told there was an earlier appointment if I wanted, which was handy. Was met by professional staff, and the MRI was smooth and efficient! I would highly recommend paying a visit if you need any scans done 😀

B R.

1/5

Admin that schedules appointments is really rude for no apparent reason. The admin I spoke to acted as if I'm the dumbest person she's ever spoken to. It's appalling to think that they may also be this rude to vulnerable patients. I suggest management to periodically listen to call recordings at random.

Cherie K.

1/5

Awful - yep i made a mistake - then left me waiting while they discussed other duties and issues before saying they couldnt help out - terrible customer service

Alison V.

4/5

Had a great experience with the ultrasound technician. Very friendly and professional. Only downside was the lack of signs when trying to find the place for the first time.

Thien S.

1/5

As I was there waiting I can see two out of the three Receptionist are quite rude and unfriendly. I don't know if this how they were trained

Nathan G.

1/5

The imaging people are really great, kind and helpful. However their administration people are not.

Issue no.1: I had an appointment that was early morning and was pre-paid, when coming out from the scans I went to hand over my paperwork to the admin people and was rudely spoken to just take a ticket and wait in their overfull waiting room, I tried to explain that I didn't require payment but they had none of that. After half an hour of waiting to see the admin people (happened to be the same person), they looked at my paperwork and said that's all fine, you can go now - yeah thanks for that half an hour of my life.

Issue no.2: I had a referral that had over 20 MRIs and X-Rays listed and I had 3 days of appointments. On my final day, I had finished with my last scan and I said that there was one set missing that hadn't been completed. I was fobbed off twice by different admin people. I confirmed with my Dr that the referral was correct and it should have been done, so then I rang up CIG and was then told that no I couldn't have this final MRI that they'd not completed. I asked why and they said it was already invoiced. I questioned it, and they stated that, sorry it hadn't been invoiced but the referral had been used. I stated that it hadn't and asked when this scan was completed they could not answer and instead now I have to visit the Dr again to get another referral - thanks!!!!

As mentioned at the beginning the imagining people and amazing but whoever runs their business administration has got some simple processes broken! Avoid!

Shaun M.

5/5

I had to wait quite a while on the phone to get through but I know the people taking calls at Canberra Imaging are working extremely hard to attend to everyone, especially as they work to improve their systems. A little patience will serve you well and you'll certainly be attended to as soon as they feasibly can. At times like this it always helps me to remember that I'm not the only one needing assistance.