Claims Hero - Milton, Queensland

Jarryd

I recently had the pleasure of working with Claims Hero and couldn’t be more impressed with the level of service I received. From start to finish, the entire claims process was handled with professionalism, clarity, and genuine care.

A special thank you goes to Samantha, who was absolutely fantastic throughout. She was knowledgeable, responsive, and incredibly supportive every step of the way. Samantha made what had been a stressful experience feel smooth and manageable. Her attention to detail and commitment to ensuring the best outcome for my claim truly stood out.

Thanks to Claims Hero and Samantha’s expert handling, my claim was resolved efficiently and with a great result. I highly recommend their services to anyone needing help navigating their insurance claim

Fiona D.

Samantha's positivity, compassion and professionalism presided over our claim and really helped to make this journey bearable. The team at Claims Hero exceeded our expectations at every level.

Claims Hero know the industry inside out, they gave us great confidence in a situation that for us was otherwise lost.

We more than recommend Claims Hero to any person in a dire situation like ours, We are exceptionally grateful for their tenacity and professionalism, they know how to get the job done.

Kurtis Y.

I had the pleasure of working with Ben throughout the process of my claim. His communication, kindness and compassion shone through in every interaction. After being dismissed and ignored by the insurance company and feeling very hard done by, I heard about Claims Hero and was supported throughout the entire process. I would recommend Claims Hero for anyone going through a significant insurance claim, as they really help you understand your rights. I was shocked to receive the call from Ben that he had been able to get a payout and definitely could not have navigated the process without him.

albert R.

The devastation caused by the storm to our home left us reeling. To add insult to injury, our insurance company's initial offer was a mere fraction of the actual damage. We felt defeated and unsure of where to turn. Thankfully, whilst surfing the net, I came upon the company Claims Hero. I read their achievements and testimonials and thought this is just what I am looking for. Claims Hero stepped in. What followed next was more than a year of dedicated, unwavering effort. Claims Hero meticulously navigated the complexities of our claim, and the result was nothing short of extraordinary. The final settlement was beyond anything we could have imagined, transforming our despair into hope. The incredible outcome has given us the ability to rebuild our lives and our home. We are deeply indebted to the team at Claims Hero, including Alex, to name a few, but most especially to Samantha, whose relentless dedication made this possible. We cannot recommend Claims Hero highly enough. If you are facing an unfair insurance claim settlement, you know who to call. They were a lifeline for us, and we know they can be for you too. " You won't regret it ".

Brooke S.

We have recently had a major hail storm cause a lot of damage to our house. I hadn't ever made an insurance claim before so wanted to seek some guidance. Came across Claims Hero online and read some amazing reviews about their service. Made contact and have been dealing with Ben. He has been extremely helpful and given us so much information. We recommend Claims Hero to anyone looking for help with their insurance claims.

Lauralee D.

I recently had questions about my insurance policy and a potential claim. I spoke with Jenna and Alex from Claims Hero and they provided me with some valuable information, carefully read through my documents, and pointed me in the right direction. Their assistance made a difference in my understanding of the claims process. Thanks again, Team! I wouldn't have achieved this positive outcome without your help.

Ollie

I had an exceptional experience working with Ben from Claims Hero during a challenging time when our home was affected by flood damage. From the start, Ben was professional, compassionate, and incredibly responsive. He took the time to thoroughly explain the entire claims process and what to expect, which helped us feel at ease during what is an otherwise daunting process.

Ben’s expertise was evident as he navigated through the complexities of our claim, ensuring that all the necessary documentation was in place and working closely with the insurance company to advocate for the best possible outcome. Thanks to his dedication and proactive approach, our claim was handled smoothly, and we received a successful payout that covered all the damages.

I can’t thank Ben enough for his hard work and support. If you're ever in need of an advocate to handle your insurance claim, I highly recommend Claims Hero, and especially Ben, for his excellent service and commitment to getting you the compensation you deserve.

Nick T.

As recent home buyers we were, like many of QLD, faced with the threat of damage from tropical cyclone Alfred. As this is our first home we were unsure how best to prepare and protect our property, and more importantly what to do should we suffer damage. Ben provided us with invaluable tips on how to prepare for the storm and what steps we needed to take should we be required to lodge a claim with our insurer. He was generous in his time and incredibly knowledgeable all things insurance. Fortunately we did not need to lodge a claim in the end, however, if we did and things became difficult with the insurer down the track we felt comfortable knowing Claims Hero would be there to assist if we needed them.