Consulate General of the Republic of Korea - Melbourne, Victoria

Address: Level 10/636 St Kilda Rd, Melbourne VIC 3004, Australia.
Phone: 395333800.
Website: overseas.mofa.go.kr.
Specialties: Foreign consulate.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Assistive hearing loop, Wheelchair-accessible seating, Toilets, Ink cartridges, On-site parking, Paid parking lot, Paid street parking.
Opinions: This company has 159 reviews on Google My Business.
Average opinion: 3.5/5.

Location of Consulate General of the Republic of Korea

395333800

The Consulate General of the Republic of Korea in Melbourne is a foreign consulate that provides various services to Korean citizens and foreigners who wish to visit or do business in Korea. The consulate is located at Level 10/636 St Kilda Rd, Melbourne VIC 3004, Australia. You can easily reach the consulate by car or public transportation, and there are on-site parking, paid parking lot, and paid street parking options available.

The consulate is fully accessible to people with disabilities, with wheelchair-accessible car park, entrance, toilet, hearing loop, and seating. The consulate provides toilets and ink cartridges for visitors' convenience.

The Consulate General of the Republic of Korea in Melbourne offers a wide range of services, including passport and visa issuance, legalization of documents, notarization, and civil registration. They also provide guidance and assistance to Korean citizens in emergency situations, such as natural disasters, accidents, or crimes.

If you plan to visit or do business in Korea, the consulate can provide you with valuable information and resources, such as travel advisories, visa requirements, and cultural etiquette. You can visit their website at overseas.mofa.go.kr for more information.

According to Google My Business, the Consulate General of the Republic of Korea in Melbourne has 159 reviews with an average rating of 3.5/5. Some reviewers have praised the consulate's staff for their professionalism, efficiency, and helpfulness, while others have criticized the long wait times and bureaucratic processes.

Overall, the Consulate General of the Republic of Korea in Melbourne is a reliable and convenient resource for Korean citizens and foreigners who need consular services or information about Korea. We recommend visiting their website or contacting them by phone at 395333800 for more information and to schedule an appointment.

Reviews of Consulate General of the Republic of Korea

Consulate General of the Republic of Korea - Melbourne, Victoria

K C

1/5

The guy who helped me with my Korean visa was super rude. I was trying to explain that I wasn’t sure what to write in a particular section of the form, and mid-sentence, he cut me off. He said, quite rudely, that he’d check the form first and would let me know if there was anything wrong. After looking it over, he didn’t say a word, just handed me the release form and basically dismissed me without any explanation.

I hope the embassy can look into this type of customer service. Not a good experience for someone like who is looking to travel Korea, and contribute to the tourism of the country.

Thankfully, I received my 5-year visa as scheduled.

Tianzhen Xia

1/5

1. They gave me a wrong passport pickup date

When I submitted my application, the officer told me to pick up my passport on 9 Oct (it’s also clearly written on the receipt they gave me.)

It’s a Wednesday. When I reached there, the consulate was closed for a Korean public holiday – a detail they acompletely overlooked when giving me the pickup date. I had to take a day off work for this, only to find the office closed.

My advice to everyone: don’t trust. Double-check that your pickup date doesn't fall on a Korean public holiday, especially if you don’t live nearby like me.

2. Poor Customer Service

When filling out my application, I had a few questions about the instructions on their website. When I called the consulate, I received only a brief “please refer to the website” response. Not very useful.

To make things worse, when I arrived at the consulate, they told me they needed a printed photo of my passport photo and rejected my paper copy, forcing me to return again to complete my application.

I’m sad to say that my experience at the consulate didn’t reflect the renowned hospitality associated with Korean culture.

This is bad for them as well because it’s usually a visitor’s first contact with Korean officials and plays a key role in shaping people’s impression of Korea as a country. I hope they pay more attention to their service.

Nat Cardenas

5/5

Polite staff and efficient process.
I applied for a visa and the process is very straight forward (I recommend to go online and print the check list for all the documents required from their official website)

As a fellow reviewer mentioned, I agree they could improve by: accepting card payments (eftpos). But if you forget to bring cash, there is a 7 eleven nearby with an ATM machine.

Special note: In my opinion none of the employees are rude, they were friendly and even replied with a joke after I make a terrible joke. At first they were very serious and that is understandable, they are consular officers who sometimes deal with people that don't have all the documents required and could be difficult. For your own sake don't be one of them.

* Toilet outside in the same floor.

muna shrestha

5/5

Good experience with all staffs members. Specially Haji is best and good person.

Lia XU

1/5

The attitude of the Korean young man dealing with visa applications was so bad. Minimal explanation and poor communication. Such terrible experience that I had today.

Linh Nguyen

5/5

Haji is such a kind and genuine man, he went above and beyond to assist me, which I immensely appreciated. Now I understand the process thoroughly, and I feel truly grateful for how patient he was to help me.

Brandon Iorfida-Costanzo

5/5

I received great customer service by a young man working here. Although I forgot my bank statement when submitting my VISA application, rather than denying my application as a whole, he waited for me patiently and gave me 10 minutes to print out a statement. Highly recommended.

Yoona Kim

5/5

All staff members are exceptionally friendly, kind and helpful. My case was a bit unusual but they looked into ways to assist me and explained everything clearly. And the whole process of birth registry and creating a passport was very speedy. It took about 4 weeks in total. Very impressed and satisfied with their services.