Express IT Support - Mernda, Victoria

Michael L.

I had an outstanding experience with Mark from Express IT Support. I reached out with multiple issues on a new PC from a large retailer, and he responded within a matter of hours. He spent dedicated time diagnosing and resolving the problems, providing practical solutions and advice for other lingering IT and networking issues in my home office.

He also built me a completely new PC that works perfectly for my specific business applications, keeping my business moving without interruption, truly worth its weight. Mark is highly responsive, knowledgeable, and a pleasure to deal with. I’m extremely happy with his service and would not hesitate to recommend him to friends, family, or anyone needing reliable, skilled IT support. Thanks again Mark!

Catherine O.

I have used Mark's services since around 2012. He is very knowledgeable, extremely personable, obliging & turns up when he says he will & is reasonably priced. It's great he comes to you, doesn't mind your dumb questions & is happy to answer said questions in between visits. I have recommended Mark to friends who are also happy with his services. Highly recommend.

Rick

Mark, at Express IT Support, is absolutely the best in the business. He went out of his way to help us get our new computers personalised to where we were comfortable using them. He helped us figure out what were major annoyances to us, displaying outstanding patience. Definitely the best service we have ever used.

Mark C.

⭐️⭐️⭐️⭐️⭐️

Mark was fantastic! My MacBook Pro had been giving me endless issues and he diagnosed and fixed the problem quickly and professionally. He explained everything in a way I could understand, kept me updated, and had me back up and running in no time. Super reliable, friendly, and clearly knows his stuff. I wouldn’t hesitate to recommend him to anyone who needs tech help – absolute lifesaver!

Lisa S.

What a top bloke Mark is, just googled him today, within the hour, he responded to my email. He came to my house to pick up my laptop, as I can't drive atm, due to an injury. Mark spent an hour working on it, cleaning it all up, very happy indeed, both great service and price! I will definitely be recommending your services to friends and family!

Kalyb M.

Mark is an absolute honest and genuine person! Has nothing but the best interests of the customer in mind (with the input of his expertise of course)

Highly recommend him for all of your future PC Necessities!

Thanks heaps Mark! 👌🏼🙏🏼

Jack G. (.

I recently had the pleasure of commissioning Mark from Express IT Support to build me a gaming PC and I cannot express how delighted I am with the outstanding service and the exceptional PC he built for me.

First and foremost, the cable management in the PC is nothing short of superb. It's evident that Mark pays meticulous attention to detail, as every cable is neatly organized, contributing not only to the aesthetics but also to the overall functionality and cooling of the system.

The PC itself runs like a dream. I have experienced no issues or errors since I started using it. The performance is top-notch, and it's clear that Mark used his expertise to create a machine that meets and exceeds my expectations.

In addition to the stellar performance, the shipping process was smooth and timely. Mark ensured that the PC was packaged securely, minimizing the risk of damage during transit. This level of care for the product's safety reflects the professionalism and Mark's dedication to his clients.

What truly sets Mark apart is his remarkable customer service. From the initial inquiry to the final delivery, he treated me with the utmost courtesy and patience. He took the time to explain every aspect of the build, addressing all my questions and concerns. His kindness and willingness to go the extra mile for his customers make the entire experience truly outstanding.

In conclusion, I wholeheartedly recommend Express IT Support for anyone in need of top-quality computer services. Mark's expertise, attention to detail, and exceptional customer service have left me with a PC that not only meets but exceeds my expectations. Thank you, Mark, for your outstanding work and commitment to customer satisfaction!

Daniel N.

Mark was able to support me in my EOFY PC upgrade and get everything sorted within days.
Fantastic service, honest bloke.

Thanks again - the PC is running great and I can finally enjoy my 360hz monitor!