Hashching - Chatswood, New South Wales

Review O.

This Platform prides itself as lead generation company for Mortgage Brokers to buy leads. Charges the brokers an upfront fee in return for a set of leads and all the bells and whistles. They give you a few leads and then stop for a few months and when you chase them, everything is quiet and you know the fees you paid is up on the wall. Please do not destroy the reputation of your company by behaving this way. The people that work in this company do not care at all once the money is paid. They will chase you and call you up to pay and pay for the leads and that's all they are good for. Very disappointing and frustrating. This company should never exist in the first place. Shame on you Hasching!

Antoinette C.

Hi, my experience with my broker Ina Brown,

Ina was very helpful, ,had so much patience with helping us understand everything, we felt very comfortable with her and trusted her.

She is very caring , passionate, loving person who loves what she does, she made us feel very comfortable with her from the first time I spoke to her.

It was a honour getting to know her, we are so blessed that she did an amazing job getting our refinance approved.

I would highly recommend Ina to anyone looking for a broker

Antoinette Celentani

Rao V.

Hashching has unique offering on the leads. The upfront payment is moderate and gives you the choice of making a decision on which lead to bid and which lead to pass, depending on the information provided by the loan seeker. You can work out your budget and stick to it. There is no push from Hashching. The customer service and technical staff at Hashching are quite supportive and the Victorian BDM, Maine is excellent. He is always reachable and takes you through the on boarding and provides on going guidance. I really like the business model of Hashching and their delivery. They provide leads from local and interestate, depending on your preference.

Nick M.

Super helpful service. HashChing provided me access to awesome deal comparison platform, and connected me with a mortgage broker who managed to get me the best deal on my new property purchase.

Both the broker and user get provided a beautiful dashboard, that's easy to navigate, and borrowers like me can either choose a broker they want to deal with directly based on their publicly viewable profile stats) or just simply get assigned the nearest available broker by locale if the user doesn't want to choose.

Customer.service is an A+ too!

Scott M.

Extremely unprofessional, They double booked me with 2 mortgage brokers and wasted all of our time.

I was assigned a mortgage broker and about a week later, HashChing ring me and tell me the current mortgage broker is no longer available (which I later find out is a lie). HashChing then assign me a second mortgage broker and I restart the loan application process. During the same day I am compiling documents for loans, I was contacted from my first broker and I find out that he didn't know he had been replaced.
Now it gets interesting.
I ring HashChing to find out why my first broker was replaced and they told me it was because he had not rang me, which was a complete and utter lie. I have records of all in and out going calls with time and number records.
The first broker and I are no longer using HashChing after this absolutely stressful experience. Not sure about the second broker who paid a higher fee for clients though.
Don't waste your time and possibly your credit rating on this service.

S

I regret contacting this broker. They market themselves as being a best value broker service, but it’s just a big sham. The loan rates they provided were absolutely rubbish and my local brokers provided much lower loan rates, better customer support and service than these brokers. The Hash Ching broker made many mistakes on my loan application and would often scream at me on the phone. And their brokers gold badges don't mean anything - I had my local broker, a young new broker on the scene, provide a wider range of deals and client support. When I provided feedback to Hash Ching, I was just told to leave a online review for the broker on their website and then hung up on. My advice is to shop around with at least three local brokers and avoid Hash Ching. I guarantee you’ll get better loan rates and customer service elsewhere.

Angus S.

They Mislead you when selling the contract say that leads are an average $85.00 but than once you sign up they are around $200 to $300. That is fine but don't mislead your customers. Had to make a complaint to get our money back with the FBAA and also AFCA. Don't trust this company.

Diana E.

Absolutely disgusted with the lack of professionalism and communication with me. contacted them quiet a few times to see the progress of my loan application. They tried to push me onto other brokers which was really annoying to restart the loan application. Then I was spoken to in a unprofessional tone. I would not recommend these brokers to anyone. STAY AWAY!!!!!!!