Hillside Property Conveyancing Pty. Ltd - Deer Park, Victoria

Huy

My experience with this conveyancer was incredibly stressful and disappointing. Zlata represented the vendor in a property I was purchasing, and unfortunately, her lack of communication caused significant frustration—especially as I was overseas on holiday during the lead-up to settlement.

From the beginning, communication was difficult. My conveyancer made multiple attempts to contact Zlata regarding important matters, but often received no response. One key issue was a simple request to extend the settlement period from 19 to 30 days, which we raised shortly after signing the contract. Despite the request being straightforward and reasonable, we never received a clear confirmation of whether it had been approved. Instead, we were met with silence for weeks and eventually told—close to the original settlement date—that an extension would come with additional fees. The lack of clarity added unnecessary stress to an already time-sensitive process.

To make matters worse, I received emails from Zlata containing information that had nothing to do with me, which happened more than once. This raised serious concerns about attention to detail and the handling of confidential information.

Overall, the experience was frustrating, poorly managed, and lacked the professionalism you’d expect in such a significant transaction. I would not recommend this service and hope improvements are made in the future.

Goran S.

I can’t begin to explain my experience with Zlata and her team at Hillside, i have been in finance for many years and have dealt with many conveyances in my time but never like this… from the day i signed the papers to the day i got my keys it was just seamless and stress free she took care of everything and made the purchase of my parents home an absolute treat. Thank you from the bottom of our hearts you are absolutely the best in the business. 5+ stars from us ❤️

Wasan L.

Zlata was an absolute gem to work with, very professional, supportive and patient. We were able to ask her anything and she would give us the right advice and information. If you want someone that you can trust and will genuinely work for you, then Zlata is the perfect choice.

KAYNADID A.

I recently had the pleasure of working with Zlata for my property transaction, and I couldn’t be more satisfied with the service provided. From start to finish, the team was highly professional, thorough, and attentive to every detail. They guided me through the entire process with clear communication and expert advice, making a potentially stressful experience much smoother.
What impressed me most was their responsiveness and willingness to answer all my questions, no matter how small.

Jj C. M.

Zlata was an absolute pleasure to deal with aa true professional in selling our property. It was a long haul, but she guided us all through the process of the development to the very end or selling the property. Totally recommend 100 percent. A true professional in all matters.

KEITH M.

Hi Zlata, and team. we would like to take this opportunity to send our most sincere thanks for the very professional way Hillside performed with the enormous pressure we applied due to our in-house mis communication with you. At every request and issue that presented itself during yesterday, there was always a positive response from your team. If you and your team had not acted with the appropriate urgency then we would not have been able to settle yesterday.
Again, thank you all so much for your great efforts in this transaction.

Best regards
Susan & Keith Morris

Sufian M.

My experience dealing with Zlata was excellent she’s very helpful, also she’s always answering questions by calling or texting. she’s have an amazing personality. I highly recommend her

Leanne C.

I had a great experience and outcome with Zlata regarding the purchase of my new home.
Zlata answered all my questions with detail and always answered my calls/emails promptly with a successful outcome. Zlata has great knowledge and warmth when I spoke with her. Would highly recommend.