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ITP Income Tax Professionals Mackay - Mackay, Queensland

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: Shop 3/173 Shakespeare St, Mackay QLD 4740, Australia.
Phone: 749574053.
Website: itpqld.com
Specialties: Accountant, Bookkeeping service, Tax consultant, Tax preparation.
Other points of interest: Wheelchair-accessible car park, Appointments recommended.
Opinions: This company has 18 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of ITP Income Tax Professionals Mackay

ITP Income Tax Professionals Mackay Shop 3/173 Shakespeare St, Mackay QLD 4740, Australia
☎️749574053

⏰ Open Hours of ITP Income Tax Professionals Mackay

  • Monday: 9 am–5:30 pm
  • Tuesday: 9 am–5:30 pm
  • Wednesday: 9 am–5:30 pm
  • Thursday: 9 am–6 pm
  • Friday: 9 am–5 pm
  • Saturday: 9 am–1 pm
  • Sunday: Closed

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ITP Income Tax Professionals Mackay

Located in the heart of Mackay, Queensland, Australia, ITP Income Tax Professionals Mackay is a highly regarded accounting firm that offers a wide range of financial services to its clients. The firm is situated at Shop 3/173 Shakespeare St, Mackay QLD 4740, and can be reached by phone at 749574053 or through their website at itpqld.com.

The team at ITP Income Tax Professionals Mackay specializes in accountancy, bookkeeping, tax consulting, and tax preparation services. They pride themselves on providing personalized, high-quality services to meet the unique needs of each client. To ensure a seamless experience, appointments are recommended.

The firm's commitment to exceptional customer service is evident in their 18 Google My Business reviews, which average a 3.7 out of 5 stars. Clients often praise the staff's friendliness, knowledge, and ability to make the tax preparation process comfortable and efficient.

With its convenient location, dedicated staff, and comprehensive range of services, ITP Income Tax Professionals Mackay is an excellent choice for anyone seeking a reliable and professional accounting firm in the Mackay area.

Specialties: Accountant, Bookkeeping service, Tax consultant, Tax preparation.

Other points of interest: Wheelchair-accessible car park, Appointments recommended.

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"summary": "ITP Income Tax Professionals Mackay is a respected accounting firm offering various financial services, including accountancy, bookkeeping, tax consulting, and tax preparation.",
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👍 Reviews of ITP Income Tax Professionals Mackay

ITP Income Tax Professionals Mackay - Mackay, Queensland
Suzanne R.
5/5

First time getting my tax prepared in Mackay since moving here. Paula was very friendly, knowledgable and made the process and appointment so comfortable. Will definately be returning each year.

ITP Income Tax Professionals Mackay - Mackay, Queensland
Pauline B.
1/5

Abysmal. Can't even call it service. Booked a double appointment - one at 4:40 and the other at 5:20. Get there at 4:30 - no interaction from the woman. Waited and waited and waited. At 5:30 I asked if she would be much longer. Turns out the couple she was working with had asked for a second appointment, the female had left and the gentleman needed to leave. She refused him a second appointment. She refused to serve us as she'd be too late to see us. Not once bothering to communicate. If you want to sit around in a souless office for an hour whilst being ignored, then by all means visit. If you want your taxes actually being done, then go elsewhere. We have appointment with another company now booked on Saturday.

ITP Income Tax Professionals Mackay - Mackay, Queensland
Jason R.
5/5

Great service highly recomended

ITP Income Tax Professionals Mackay - Mackay, Queensland
Matthew M.
1/5

1. They didn't request documents to complete my tax prior to meeting so I had to call them and ask what they required. I sent through the info.
2. They didn't start meeting at scheduled meeting time and after finishing first meeting required more meetings to complete.
3. They didn't schedule a second meeting until after I called asking where my return was at.
4. They said I didn't provide information, which I had provided originally
5. They couldn't complete my application because of one small typo in an Excel document. Other PDF documents were provided that showed this info that they could easily access.
6. Invoiced me prior to even confirming my return was complete. Which I paid.
7. Sent me a text saying I needed to pay the invoice ASAP a week later.
8. I requested them provide me the $ value of my return and confirmation my return was completed in an email. Still haven't received an email confirmation that it has been lodged.

ITP Income Tax Professionals Mackay - Mackay, Queensland
Lorainne S.
5/5

It is always a pleasure to do our returns at the end of each financial year. The staff are competent very friendly, knowledgeable & helpful. I can highly recommend there services

ITP Income Tax Professionals Mackay - Mackay, Queensland
Sarah C.
1/5

Don’t ever do your tax here, they messed up my tax return and I got a letter from the ATO saying I owe them $400 right before Christmas.

ITP Income Tax Professionals Mackay - Mackay, Queensland
Roland M.
5/5

Very good customer service from friendly and highly professional Ladies.

Sarah and Nadia provide a great service. Thank to both of you.

ITP Income Tax Professionals Mackay - Mackay, Queensland
Wendy K.
5/5

Very efficient service and always a great team ready to assist with anything

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