Key2 Property - South Launceston, Tasmania

Yvette D.

Rental property was competently and thoroughly cleaned and the property manager proceeded with a disproportionate inspection report and asked the tenant to clean again. Also asked for the keys to be left outside door of property over a weekend. Burglars delight?
Interestingly at a previous rental inspection the property manager had expressed to the tenant that she had never seen a property so clean and passed on her glowing report to the owners.Amongst many unreasonable observations of her vacate report, a few were…the tenant was told to remove 2 pegs from the outside line, a single hair from bathroom, and to remove a cupboard and dog kennel that were there when the tenant moved in! This required a tradesmen to come and dissemble and take to the tip.
Unfortunately her demeanour and attitude was less than professional. Would not recommend this real estate firm.
Photos show how property was left.

The photos were taken before the second clean, minus the skirting boards and kitchen sink tap. Regardless of your expected response, the attitude towards the tenant was less than acceptable. Also this dwelling is attached to a business and I believe there is no fire wall? Sometimes it’s not what is delivered but how. Work on providing respectful, professional interactions with clients. I would be happy as would the tenant to speak in person.

Micheal G.

I’ve had a really positive experience with K2 Property. From the beginning, everything was handled smoothly and with care. A big thank you to Shannen, who has been so kind and helpful throughout the whole process. She always takes the time to explain things clearly and makes you feel looked after, which makes such a difference when dealing with rentals. Really appreciate the friendly and professional service!

Stephen S.

I just want to thank Property Manager Leah, who has gone above and beyond to help my son, daughter-in-law, and their family secure a rental property. Like so many families, they’ve faced the uphill battle of applying for so many properties over the last three months.
Leah, you are truly a credit to Key2Property. Your kindness, encouragement, and support in reminding them not to give up is to be highly commended. Thank you so much, I cannot recommend this business more highly, and you are an outstanding ambassador for it.

Debbie L.

As a part of a deceased estate we engaged Kate at Key2 to sell the unit in Prospect Vale, Launceston. Kate always made herself available for any queries or concerns we had, no matter the time of day! We received very professional service and would highly recommend Kate and her Admin staff who were always polite and friendly when liaising with them.
We had a great result with the sale and recommend Kate and the Key2 team if you're looking for a real estate agent!
Thanks
Deb

David T.

Great service in Launceston, with top-notch support from Georgia. The whole purchase process was smooth and easy, and Georgia was incredibly helpful throughout.
Highly recommend Key2Property for all real estate needs.

T K.

If you're a landlord reading this before signing up with Key2, congratulations on finding this first, I strongly recommend you reconsider.

I've unfortunately had multiple tenants cause significant damage to my property while under this agency's management. The agents consistently struggled to handle these situations effectively, leaving me significantly out-of-pocket by thousands of dollars in repairs and lost income.

In my experience, their processes for tenant selection, inspections, and resolving damage disputes were insufficient, causing prolonged stress and financial loss. My sincere advice is to choose an agency with greater experience and a proven track record in proactively managing tenants and protecting landlords' investments.

I hope sharing my experience can help other property owners avoid similar outcomes.

Kate R. M.

We have only had positive experiences with Key2 Property both renting and purchasing. Jason from the rental team has been excellent to deal with and always responds promptly to any concerns. Kate was fabulous to work with during the purchase of our most recent property - always available and checking in to see if there is anything she can do to help. I would definitely recommend the Key2 property team to friends and family.

Logan O.

We have now rented two homes through Key2, both experiences we have been treated fairly and with respect. The staff are very friendly and approachable. We have dealt with many real estate agencies and key2 is a great one.