PACK & SEND Mermaid Beach - Mermaid Beach, Queensland

Overview of PACK & SEND Mermaid Beach

PACK & SEND's Mermaid Beach branch, located at Pacific Square, Shop 16/2532 Gold Coast Hwy, Mermaid Beach QLD 4218, Australia, stands out as a reliable and customer-friendly service center. With a phone number 755546855 and an easily accessible website packsend.com.au, customers can easily reach out for their logistics needs. The facility is not just a place for packing and sending packages but also offers a range of on-site services, ensuring that customers receive comprehensive support for their shipping requirements.

Accessibility and Facilities

One of the most commendable aspects of Pack & Send Mermaid Beach is its accessibility. The entrance is designed to be wheelchair accessible, and there's ample wheelchair accessible parking available. This makes the facility welcoming for all customers, regardless of mobility needs.

Customer Service Highlights

Customer feedback shines a spotlight on the exceptional service provided by PACK & SEND. A glowing review notes, "Heather at pack and send mermaid was extremely helpful and lovely. 10/10 would recommend using this pack and send to send and receive your packages" This positive experience is echoed in the average opinion of 4.8/5 on Google My Business, indicating a high level of customer satisfaction.

Special Features

• On-site Services: The convenience of having various services available under one roof is a significant advantage.
• Customer Education: Staff are known for guiding customers through self-service online booking systems efficiently, helping to save money.
• Accessibility: With wheelchair-friendly entrances and parking, the location is inclusive.

What to Expect

When visiting PACK & SEND Mermaid Beach, you can expect a smooth and efficient service experience. The staff is knowledgeable, ready to assist with everything from packing to shipping and receiving packages. The online booking system, although potentially intimidating at first, proves to be a cost-effective alternative to full service options for many customers.

Recommendation

For anyone in need of reliable packaging and shipping services in Mermaid Beach, PACK & SEND's Mermaid Beach branch is highly recommended. Their commitment to customer satisfaction, combined with their accessible location and comprehensive services, makes them a top choice. To explore their full range of services and perhaps book your next shipment online, visit their website packsend.com.au. Engage with their friendly team and experience the difference for yourself

This structured overview provides a comprehensive look at PACK & SEND Mermaid Beach, emphasizing its key features, customer service excellence, and accessibility, all while encouraging potential customers to reach out through their website for more information or to book services directly.

👍 Reviews of PACK & SEND Mermaid Beach

Brayden J.

5/5

Heather at pack and send mermaid was extremely helpful and lovely. 10/10 would recommend using this pack and send to send and receive your packages!

ric F.

5/5

I went to the mermaid branch of Pack & send ,not knowing much about how they worked ,the customer service was just great they guided me thru the self service online booking system which saved me a lot of money from the full service system ,i will definitely go back again

Robyn M.

5/5

From my initial contact to the very end of delivery was amazing. My precious artwork which I was very nervous about sending by courier was packed and handled with the utmost care. I was promised a delivery time frame and it was executed without any hiccups. The tracking system is fabulous, it alerts you with every step of the journey. I was very impressed and it put my mind at rest to know my shipment was moving along. I wouldn't hesitate to recommend this company and will be using again. Thank you Mermaid Beach.

Andy H.

5/5

Pack and Send are awesome value! I used Pack and Send to get some items to Brisbane from the Gold Coast. I had looked at a few services, but after talking to these guys I was happy to choose them. Gabi was brilliant to talk to, she explained everything clearly and confidently and really had me feeling good about my decision to try Pack and Send. The quoted pick up and delivery times were spot on and my items arrived in perfect condition. Awesome customer service and communication. I was kept informed from pick up to delivery. I have no hesitation in recommending Pack and Send and will definitely be using them again. 5 Star service and value*

Graeme L.

5/5

Helpful and easy to use company.
We were moving to Melbourne and couldn’t fit all in our car.
Th afternoon we arrived in Melbourne the boxes arrived, perfect.
Not expensive shipping
Would recommend.

Caroline M.

5/5

Raj and Gabi from Pack N Send Mermaid have been absolutely wonderful!
Their customer service is second to none, with professionalism and friendliness being attributes they both excell at.
They have surpassed all of my needs and I am so grateful for their continued support.
Every time I make a trip to Pack N Send Mermaid I look forward to seeing them!
I highly recommend Pack N Send Mermaid Beach.

Elizabeth J.

5/5

Excellent and very efficient service. Made arrangement by email from South Africa with Gabi at P & S Mermaid Beach, to pick up a parcel from Gold Coast, to be send by courier to South Africa. Everything went smoothly and I received the parcel early on the 9th day.
This was the fourth time that I used the services of P & S Mermaid Beach (during these past two years) for international pick ups and deliveries. Each time, I was very impressed with their great customer service, attention to detail and expert service.
I highly recommend this business.

Steve A.

5/5

Pack and Send are Amazing! Staff at the Mermaid Beach store are friendly, courteous, professional, thorough and an absolute pleasure to do business with.
Thank you so much, will definitely use your service above all others and will highly recommend Pack and Send to all my friends, family and clients.