Ratcliff Mathews Real Estate - Dee Why, New South Wales

Dominik O.

I would like to thank Sandra Wison, her husband Paul, and the whole team at Ratcliff & Mathews Dee Why for their professionalism and service during the sale of our house.

From the get-go everything was top notch. The communication, signing of the agreement, property advertising, open house inspections and closure of the sale went very smoothly (and quickly!).

I was dreading the whole thing, but Sandra quickly put me at ease. She explained everything about the sale process in plain English. At no point did I ever feel pressured or worried about any of it. I was always kept in the loop and felt comfortable that everything was being handled professionally and with due care and consideration.

The agents' fees were quite competitive. The photography and floorplans were very professionally done. The write-up and advertisements were exceptional. The open house inspections were always on time (rain hail or shine). Sandra didn't miss a beat or drop the ball once. We received updates after every inspection about the people who came and their feedback on the property. We also got regular numbers and stats from her office about the online advertising and how that was doing.

Sandra was able to find more than one interested buyer and secure us a great price which we were quite happy with - and all within just a few weeks of being on the market! The buyers were also very happy; it really was a win-win for everybody involved.

In summary, I wouldn't hesitate to wholeheartedly recommend Sandra Wilson to handle your next move in the property market. I really do mean that.

Ratha W.

Great experience. Wow! Selling our place was an incredible experience, thanks to Sandra’s outstanding support. She went above and beyond—working tirelessly to find the right buyers and keeping us informed every step of the way. Her professionalism, deep knowledge, and genuine care made the entire process smooth, stress-free, and ultimately a great success. My mum and I couldn’t be happier with the result. If you're looking for a committed and capable agent, we wholeheartedly recommend Sandra.

Alexander C.

Excellent and Unique. Sandra was fantastic throughout. We must say it was refreshing dealing with a Real Estate agent who actually provided a price range that the property had actually sold for. Very rare in a market where many others provide a guide far below the sale price.
Sandra was always very polite, clear in communication, and made things very easy to navigate through the purchase. A trustworthy person who is down to earth and kept things very simple. We’re very appreciative of her service.

AM B.

Exceptional professionalism, communication and knowledge with Robert! . We had such a positive experience with Robert as our real estate agent. From the moment we started looking for a unit, he was remarkably kind, efficient, and demonstrated a full willingness to help us every step of the way. Robert truly made the entire process.seamless and stress-free for both my partner and me. We couldn't be happier with his service!. Thanks to Robert's professionalism and dedication. He's an excellent agent and we highly recommend him.

Tek K.

Great service and communication . I can't say enough good things about working with Sandra as my buying agent. From our very first meet, she was professional, attentive.
Sandra took the time to understand exactly what I was looking for, and consistently provided help that I requested for. They were always available to answer questions, schedule viewings, and offer thoughtful advice. Their knowledge of the local market, negotiation skills, and attention to detail were absolutely invaluable.
I ended up with a home I truly love, and I couldn’t have done it without their guidance and support.

If you’re looking for someone who’s not just an agent, but a true advocate in your home-buying journey, I highly recommend Sandra Wilson.

Rebecca S.

Professional, approachable and genuinely helpful.

Robert was an absolute pleasure to deal with throughout our rental application process.

His communication was clear and timely, and he always made us feel respected and informed. Even in a competitive market, he was honest, personable and made the experience less stressful.

We truly appreciated his professionalism.

Highly recommend!

Olivia S.

We have rented out property out for almost 2 years through Robert at Ratcliff Matthews. He looked after both us and our tenant, I would highly recommend Robert.

We then decided to sell and due to the good impression of the agency through renting, we asked Ratcliff Matthews to pitch for the sale. We spoke to a few agencies but ultimately had a good gut feeling about Sandra. Sandra felt genuine, she had done her research and was by far the stand out agent.

We are so happy we went with Sandra and not one of the larger agencies we spoke to. Sandra was clear and communicated throughout the whole process. Not to mention Sandra delivered, getting us a result we were really happy with.

Renting or selling, we highly recommend Ratcliff Matthews.

Maria R.

Easy, Smooth & Responsive. Robert has been a wonderful Agent from minute 1; since the private inspection where he was able to accommodate us last minute, til the post-moving days where we ensured all our requests were communicated to the owner and fixed immediately. I would say it has been our best experience with a real estate agent since we moved in to Sydney 8 years ago and 6 house changes later. Rober has been responsive, professional, polite and invested in making sure the process was the smoothest possible.
Great experience so far.