Service SA Modbury - Modbury, South Australia

Address: 116 Reservoir Rd, Modbury SA 5092, Australia.
Phone: 131084.
Website: service.sa.gov.au.
Specialties: Department of motor vehicles, Federal government office.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 413 reviews on Google My Business.
Average opinion: 3.8/5.

Location of Service SA Modbury

131084

Service SA Modbury is a department of motor vehicles and federal government office located at Address: 116 Reservoir Rd, Modbury SA 5092, Australia. They can be easily reached through Phone: 131084 or through their website at Website: service.sa.gov.au.

This office is known for its accessibility, with a wheelchair accessible entrance and parking lot, making it easy for people with mobility challenges to access their services. According to Google My Business, Service SA Modbury has received 413 reviews with an average rating of 3.8/5. This indicates that a majority of customers have had a positive experience with the office.

Service SA Modbury offers a variety of services related to motor vehicles and other government functions. Whether you need to renew your driver's license, register a vehicle, or access other government services, this office is a one-stop shop for all your needs. Their knowledgeable and friendly staff are dedicated to providing excellent customer service and ensuring that your visit is as smooth and efficient as possible.

If you're looking for a reliable and convenient government office, Service SA Modbury is an excellent choice. With its central location, accessibility features, and wide range of services, it's no wonder that so many people have had positive experiences with this office.

Reviews of Service SA Modbury

Service SA Modbury - Modbury, South Australia

Cristy Wilkins

1/5

The woman who worked at the front door was not friendly and couldn't even smile. She was patronising to both the elderly woman in front of me and the elderly gentleman behind me too. Not a great start. Then they mixed my number up when I was called to the counter and instead of apologising and accepting responsibility, told me it was my fault. Another gentleman saw that they mixed it up as well and wasn't impressed with their conduct. They still proceeded to serve the person they had let jump the queue as well! What a shambles.

Adam Abdulkarim

1/5

I had a very unpleasant experience with the service at the SA office regarding my Australian driving license application. An elderly lady at the service desk gave me a poor impression. When I inquired about the process, she asked for a visa and a bank statement. As I was checking my pockets for these documents, she abruptly left her desk, moved to a corner, and engaged in unrelated tasks.

Upon her return, her demeanor remained unprofessional. She repeatedly asked for a visa without specifying the type she required. Despite providing a digital print and a confirmation, she rejected both, without explaining why or checking the information through the system. This lack of clarity and professionalism was quite frustrating. If you want to change your overseas license go to service SA in City center the people know what they doing and I did not even change my driving license because they gave me more information which I should not change it it until my license expires or my partner visa expires.

Jatin Sathvara

1/5

I went on Saturday 2:19 pm… there were only three customers.. person who is serving on window 1 was continuously talking to customer on different things not related to service sa things…. Even though they have seen that i was waiting for my turn….please check camera if i am wrong….and they are getting saturday pay..

Felicity Horgan

5/5

Excellent customer service and I fluked a spot ahead of the lunchtime rush, so I was done very quickly.

Lexi Li

5/5

Lena was incredibly helpful. Despite the complexity of our case, she remained patient and dedicated to explaining the details and seeking out solutions. Her professionalism and customer service were truly admirable. I am deeply grateful for her assistance and the high standard of service she provided. Thank you, Lena, for making my day.

Timothy Christie

5/5

I was expecting a long wait but was in and out nice and quick. Ben at the front desk was very helpful and knowledgeable when dealing with people as they came in.

Kamaridisz Kosztasz

1/5

Visiting the office at not too busy time ending in a queue waiting for 35 minutes for the call. 4 clients waiting front of me hovewer only 3 counters operating. 11am and 1 client served for 45 minutes, another counter served 2 clients in 40 minutes the 3rd only 1 client when is my turn. I only got a question couldn't be answered at the ticketing station... at my turn also had to wait for someone else can answer my question... The supervisor came got no definitive answer. I however asked about the slow proceeding. Disrespectful lady supervisor told me that unfortunately some people reported sick... 7 counters 3 people working.... I have asked about the other people maybe took the lunch break? She went off. I don't think I had writing on my forehead being stupid neither I think I am... I'm just thinking 4 people reported sick on the same day, really? She looked did not bothered by it, she gets the same wage and people can wait is not it? Maybe can go out and help the workers or allocate some resources. What a leadership and what an attitude! Great example to the frontline workers... No wonder that there is no confidence and no respect for agencies like this. Taxpayer money for the service which does not exist! You reap what you seed!
Just wait another 2-3 years to see what is coming! Your welcome.

Sama Abd.

5/5

Despite of a huge number of clients on a Saturday midday, they were so organized and attended me shortly. I waited for max 15 mins in the queue.
I wanted to pay cash which was possible as well.